Support Services Directory

If you are a School of Nursing faculty or staff member, please consult this directory for the appropriate contact to assist with your question or request.

Jump to specific sections within the directory:

If your question is about ... Please contact the following individuals

HR Issues

HR issues for staff employees including:

— Job classifications or reclassifications
— Compensation
— Personnel actions
— Disability management
— Timecards and paychecks

If you are in the Dean’s Office, contact Frances Lee.
If you are in one of the departments/institute, contact Lorina Gee.
HR issues for faculty or non-faculty academics including:

— Appointments
— Recalls
— Renewals
— Advancements
— Outside Activity Reporting (OATS)

Diana Koeplin and Lorina Gee
Compensation matters for current faculty Cecilia Chang
Requests for new faculty or staff positions Requests for all new faculty or staff positions must be approved by Dean Catherine Gilliss.
— Faculty position requests should go to Diana Koeplin for discussion at the Strategic Hiring Committee.
— For new staff hires, equity requests and temp hires, please complete the exceptional hire form to submit your request.
— Questions about the exceptional hire process may be directed to Lorina Gee.
Requests for a TA or GSR Requests for all TA positions must be approved by Dean Catherine Gilliss. Please complete this form and submit your request to Frances Lee.
Hiring and onboarding of new faculty, non-faculty academics or staff including:
— Developing a compensation package
— Moving expenses
— Forms to complete

Please note that approval from the department/institute chair is required.

Contact Diana Koeplin regarding the Strategic Hiring Committee or academic policy. Contact Lorina Gee for academic HR issues.

A faculty or staff member who has tested positive for or been exposed to COVID who may have Human Resources questions.

If you are in the Dean’s Office, Human Resource questions should be directed to Frances Lee.

If you are in one of the departments/institute, contact Lorina Gee.

Business and Finance

Requests for reimbursements. Please submit within 45 days of expense or end of travel. If you are a faculty or staff member, please contact the individuals below based on your department:

— Family Health Care Nursing, Community Health Systems – Sandra Blanco
— Physiological Nursing, Social and Behavioral Sciences, Institute for Health & Aging, Dean's Office – Maggie Ng

If you are a student, please contact Maggie Ng.

Requests for purchasing, independent contractors, consultants, other purchase orders.

Please contact staff based on your department:

— Family Health Care Nursing, Community Health Systems: Sandra Blanco
— Physiological Nursing, Social and Behavioral Sciences, Institute for Health & Aging, Dean's Office: Nancy Ngo
Questions about faculty fund balances, including faculty discretionary accounts and academic enrichment accounts If you have an RSA, please direct the question to your RSA.
If you do not have an RSA, please direct the question to Jill Lam.

Administration of Grants

Pre-award research grant proposals Please contact Cynthia Mercado-Scott.
Contracts and grants including questions about adjusting faculty or staff level of effort To adjust faculty and staff effort, please discuss first with your RSA who will adjust your research budget and coordinate with HR.

For questions, please contact Cynthia Mercado-Scott (research finance) or Lorina Gee (HR effort changes).

Academic Matters

Issues involving instructional faculty coverage for teaching courses when the Faculty of Record is unavailable or sick. Consult your department chair or vice chair.
Administrative issues of the academic programs including questions about program curriculum and accreditation, learner scheduling, maintaining databases, tracking learner compliance. — Associate Dean Mary Lynch for curriculum and accreditation matters
— Assistant Dean Joe Zavala for student progression/tracking
— Rachel De Los Reyes for teaching assignments/tracking
— Suki Luo for classroom scheduling, room reservations and skills lab

Clinical Placements, Contracts, Credentialing and Integration Partnerships

Clinical placements, student Training Affiliation Agreements, preceptor credentialing and institutional Certificates of Insurance Tammy Ryan
Faculty MOUs, PSAs, IPAs and other contract matters Penny Lorenzo
Strategic integration partnerships with UCSF Health or affiliates Penny Lorenzo
Faculty credentialing administration (including Faculty Practice Committee or NP Fellows inquiries) Emily Leung
Volunteer Faculty Network partnerships Emily Leung
Leadership Institute Justin Pohl

Office Space, Work Equipment, Badge and Building Access

Office space assignments for faculty and staff

— For questions about specific space assignment in the departments/institute, contact your department/institute chair.
— For the Dean’s Office, contact the Associate Dean for Administration and Finance (TBA).
— For other questions about space, such as drop-in hotel space or if a faculty/staff member needs help accessing their office, contact Bertina Lee.

Office equipment  Bertina Lee
UCSF badge and building access Frances Lee and Michael Jaffe

 

Problems with your computer, software applications, accessing the UCSF network or VPN Submit an IT ticket using one of these options:
— Call: (415) 514-4100
— Online: https://ucsf.service-now.com/ess/
— Email: [email protected]
Telephone lines Michael Jaffe