Susan Chapman, RN, PhD, FAAN



Susan A. Chapman, PhD, RN, FAAN is Professor in the Department of Social and Behavioral Sciences, UCSF School of Nursing, and Faculty at the Center for Health Professions and the Institute for Health Policy Studies. She is Co-Director of the Masters and Doctoral programs in Health Policy at the School of Nursing. Her scholarly work focuses on health workforce research, health policy analysis, and program evaluation. Susan’s workforce research focuses on transforming models of primary care to address health reform, education and new roles for allied health workers, and meeting population demands for increased care in home and community based services. Over the past 14 years she has been PI, Co-PI, or Co-Investigator for 29 grants and contracts at the local, state, national, and global level. She served on a study committee for the Institute of Medicine on the health care workforce for an aging U.S. population and chaired an IOM workforce on the allied health professions. Susan received her B.S. from the University of Iowa, her M.S from Boston College, her M.P.H from Boston University, and her PhD in Health Services and Policy Analysis from UC Berkeley.


Honors and Awards

The Wellness Scholarship Grant for Doctoral Study, University of California, Berkeley, 1996
National Institute of Mental Health Training Grant, National Institute of Mental Health , 1976
Honorary Appointment: Professor, University of Technology Sydney, 2013
Selected as Fellow, American Academy of Nursing, 2012
Fellowship in Health Policy Management, Pew Memorial Trust, 1983
Dissertation Grant, American Cancer Society California Division, 1997


Comparison of Nurse Staffing Measurements in Staffing-Outcomes Research. Med Care. 2015 Jan; 53(1):e1-8.
Enforcement of Hospital Nurse Staffing Regulations Across the United States: Progress or Stalemate? Policy Polit Nurs Pract. 2014 May 6; 15(1-2):21-29.
Patient-centered medical home model: do school-based health centers fit the model? Policy Polit Nurs Pract. 2013 Aug-Nov; 14(3-4):163-74.
Learning together to practice together. Acad Med. 2013 Nov; 88(11):1612.
Patient turnover and the relationship between nurse staffing and patient outcomes. Res Nurs Health. 2012 Jun; 35(3):277-88.
Workload and time management in central cancer registries: baseline data and implication for registry staffing. J Registry Manag. 2012; 39(4):178-84.
Correlates of safety outcomes during patient ambulance transport: a partial test of the Haddon matrix. J Allied Health. 2012; 41(3):e69-72.
Retrospectively exploring the importance of items in the decision to leave the emergency medical services (EMS) profession and their relationships to life satisfaction after leaving EMS and likelihood of returning to EMS. J Allied Health. 2011; 40(2):e29-32.
Exploring the importance of different items as reasons for leaving emergency medical services between fully compensated, partially compensated, and non-compensated/volunteer samples. J Allied Health. 2011; 40(3):e33-7.
Payment regulations for advanced practice nurses: implications for primary care. Policy Polit Nurs Pract. 2010 May; 11(2):89-98.
How have mandated nurse staffing ratios affected hospitals? Perspectives from California hospital leaders. J Healthc Manag. 2009 Sep-Oct; 54(5):321-33; discussion 334-5.
Can a four-dimensional model of occupational commitment help to explain intent to leave the emergency medical service occupation? J Allied Health. 2009; 38(3):177-86.
Testing for correlates of intent to leave one's job versus intent to leave one's occupation among cancer registrars. J Allied Health. 2009; 38(1):24-30.
Job and industry turnover for registered and licensed vocational nurses. J Nurs Adm. 2008 Sep; 38(9):372-8.
Exploring professional-related outcome differences between phlebotomy technicians, medical laboratory technicians, and medical technologists. J Allied Health. 2008; 37(2):e93-e108.
Task scales performed and testing for scale differences among phlebotomy technicians, medical laboratory technicians, and medical technologists. J Allied Health. 2007; 36(3):150-6.
Hospital demand for licensed practical nurses. West J Nurs Res. 2006 Oct; 28(6):726-39.
Can the use of LPNs alleviate the nursing shortage? Yes, the authors say, but the issues--involving recruitment, education, and scope of practice--are complex. Am J Nurs. 2006 Jul; 106(7):40-9; quiz 50.
The personal assistance workforce: trends in supply and demand. Health Aff (Millwood). 2006 Jul-Aug; 25(4):1113-20.
Wage increases in the clinical laboratory: how are workers faring against inflation and in comparison to other health professions? Clin Leadersh Manag Rev. 2005 Jul-Aug; 19(4):E2.
What a medical assistant can do for your practice. Fam Pract Manag. 2005 Apr; 12(4):51-4.
An assessment of critical issues facing the clinical laboratory workforce. Clin Leadersh Manag Rev. 2005 Jan-Feb; 19(1):E4.
Coverage of tobacco dependence treatments for pregnant smokers in health maintenance organizations. Am J Public Health. 2001 Sep; 91(9):1393-4.
Health promotion and managed care: surveys of California's health plans and population. Am J Prev Med. 1998 Apr; 14(3):161-7.
The changing dynamics of graduate medical education. Implications for decision-making. West J Med. 1987 Mar; 146(3):368-73.
Which hospital services are most overused? Results from a medical audit. West J Med. 1985 Sep; 143(3):397-8.
The failure of physician education as a cost containment strategy. Report of a prospective controlled trial at a university hospital. JAMA. 1984 Jul 13; 252(2):225-30.
Reducing the size of medical school enrollment. Letter to the Editor. New England Journal of Medicine. 1984; 311.
What's so special about special care? Inquiry. 1984; 21(2):113-27.
Headshot of Susan Chapman
+1 415 502-4419
3333 Calif. St,Laurel Heights, Rm 455Q
UCSF Box 0612
San Francisco, CA 94118
United States
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